Do you have concerns when hiring a trader?
Plenty of us have had the experience of wasted hours being stuck waiting for someone who never shows up. Do you have concerns when getting a trader in for a job? Life is busy – none of us want to hang...
View ArticleHave you encountered a rogue trader?
We’ve all heard stories of unscrupulous traders knocking on old people’s doors and claiming that their roof needs repairing, then making off with hundreds of pounds without having done any work. Sadly,...
View ArticleWe’re supporting Gas Safety Week: is your home gas safe?
This week is Gas Safety week, an annual campaign driven by the Gas Safe board to highlight the importance of gas safety to the nation. Is your home up to standard? Firstly, I’d just like to introduce...
View ArticleBrief Cases: what if the ‘architect’ you hired wasn’t really an architect?
Hiring a ‘cowboy’ builder is, unfortunately, an experience common to many… but what if you hired unqualified architect? A Which? member commissioned an architect to manage a project on their home. They...
View ArticleWinning Which? Trusted Trader of the Year: what it means to us
Winning Which? Trusted Trader of the Year is no easy feat. Our guest, this year’s winner, explains just what it means to take home the award. This is a guest post by Tom Furlonger. All views expressed...
View ArticleLegal advice: shoddy building work
Ever had a company not carry out the service you paid for? Here’s how we helped a member when she had no choice but to take a company to court. Back in October 2015, Which? Legal member Christine asked...
View ArticleCold call warning: rogue roof repairs
In the wake of storms Ciara and Dennis, rogue cold callers have sensed an opportunity. Our guest, Hertfordshire Trading Standards, tells us what to watch out for. This is a guest post by Hertfordshire...
View ArticleAn update from Which? Trusted Traders
As the coronavirus pandemic continues, I’d like to provide an update to all our Which? Trusted Traders, as well as the general public. To start with I’d like to echo our CEO, Anabel Hoult, in hoping...
View ArticleWhich? Trusted Traders: supporting their communities
We’ve been delighted to see our Which? Trusted Traders helping their communities and the NHS during the pandemic. Here’s what they’ve been up to. Last month we celebrated the unsung heroes of the...
View ArticleWhich? Trusted Trader of the Year 2020: our story
This year’s winner of the Which? Trusted Trader of the Year award, Splash of Colour Painters & Decorators Ltd, tells our community what it means to them. This is a guest post by Shaun Mckay. All...
View ArticleLegal advice: finding a roofing resolution
Remedial works can sometimes lead to disputes, but the Consumer Rights Act 2015 is there to protect you. Here’s how we helped advise a member to recoup their loss. During the spring of 2020, Which?...
View ArticleLive event: ask your questions about traders – 2pm 22/7/21
We were live with our Which? Trusted Traders team. Check the comments for their answers to your questions. This Which? Conversation event was all about working and dealing with traders. We were joined...
View ArticleWhich? Trusted Trader of the Year 2021: our story
This year’s winner of our Which? Trusted Trader of the Year award, Finesse Windows, explains to our community what winning means to their business. This is a guest post by Russell Bridge. All views...
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